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Ordering Information and Privacy Policy
Once you
have selected the items you want to purchase, you are ready
to place your order. optimumgreenhouses.com offers a four-step
ordering process:
1.
Finalizing the items in your Shopping Cart, Check Quantity,
Items, Price, (Review your order).
2.
Completing shipping and billing information, Select 'Check
Out', and complete information.
3. Submit your order
4.
Receiving an initial order confirmation.
Step 1: Shopping Cart
The
shopping cart contains all the items you selected while
shopping. During this step, you can add or delete items, and
change quantities.
Step 2: Shipping & Billing
You are
asked to provide your billing address as well as the
shipping address for any gift recipients.
Step 3: Review Order
Submit your order.
Step 4: Order Confirmation
A
summary and confirmation of your order will be sent to your
e-mail address soon after checking the submit button. This
message will have our contact information for Customer Service in case you
need assistance. Within 72 hours, you will receive a final
invoice for your order. You can use the order number on this
final invoice to request tracking information or order status
within 24 hours after your order has been
placed.
Protecting Your Privacy
theshadeclothplace.com is committed to respecting your privacy
and recognizing your need for appropriate protection and
management of personally identifiable information you share
with us (the phrases "personally identifiable information"
or "personal information" mean any information by which you
can be identified, such as your name, address, telephone
number, etc.). The purpose of this privacy policy is to
inform you what personally identifiable information or
personal information we may collect from you when you visit
our web site, how we use such information, and the choices
you have regarding our use of, and your ability to review
and correct, the information. This policy applies only to
users accessing our web site from the United States.
Collecting Information About You
In general,
you can visit many of our web pages without telling us who
you are or revealing any personal information about
yourself. We may track the Internet domain address from
which people visit us and analyze this data for trends and
statistics, but individual users will remain anonymous,
unless you voluntarily tell us who you are.
There may
be times (such as when you order a product) at which we ask
you to provide certain information about yourself, such as
your name. We also maintain a record of your online product
purchases. Whether or not to provide such information is
completely your own choice. But if you choose not to provide
the information we request, you may be unable to purchase
products, or access certain services, offers and content on
our web site.
Using Information About You
We use the
personally identifiable information you provide for internal
purposes, such as confirming and tracking your order,
subscription or registration, analyzing trends and
statistics, informing you of our new products, services and
offers, etc.
Although
unlikely, in certain instances we may disclose your
personally identifiable information when we have reason to
believe that it is necessary to identify, contact or bring
legal action against persons or entities that may be causing
injury to you, to theshadeclothplace.com or to others.
theshadeclothplace.com may also disclose your personally
identifiable information when we believe the law requires
it. Otherwise our policy is to not share any information.
Credit card information is deleted immediately after
processing your order.
Credit Card Security
This site
utilizes Secure Sockets Layer, an advanced data encryption
system used to ensure the security and confidentiality of
information exchanged between your browser and the
e-commerce server. All of your personal information
(including credit card numbers) will be encrypted and then
transmitted from your browser to the e-commerce system
securely. This information is only viewed by us. You will
notice that it takes just a moment to connect into the
secure area and that there is a small lock icon on the
bottom right of your browser whenever you are prompted to
enter information.
Your credit
card will be billed at the time your order enters the
shipping process in our warehouse or is sent to a vendor for
factory-direct shipment.
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